Welcome to Triode Electronics Inc' Online Order Center! Please read our Frequently Asked Questions page prior to ordering. Electron Tubes & Tube Amplifier Parts.. "Worldwide Service,Neighborhood Prices" since 1985 5633 W Irving Park Rd Chicago IL 60634 USA PHONE: 773-871-7459 (773-Has-Tube) FAX: 773-327-5652 (on 24hrs a day) questions@triodestore.com Open 10:00 to 5:00 PM CT (1500-2300 UTC), Monday thru Friday. Miniumum order is $10. Note if you are getting an error when choosing your shipping method on checkout you likely need to choose another shipping method. The most common error is "We are currently unable to retrieve shipping rates from UPS. Please select another shipping method.", this means that the UPS service you have selected is not available to your location and you will have to choose another method. Orders for shipping by UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select normally ship the same business day recieved if we have them by 1 PM Central Time, and items are in stock. If their are any items out of stock we will contact you the same day to arrange shipping details with you. Orders for UPS Ground or USPS Priority Mail normally go within 1-2 business days, depending on how busy we are and if your items are all in stock. Orders that consist of a long list of small parts may take longer. Export orders for USPS International Priority Mail or any of the UPS International options will be processed and shipped within 2 days of recieving your order unless there are any items that are out of stock in which case we will contact you to arrange shipping details. Orders recieved after 1pm will count on the next days shipping. USPS International First Class mail is not recommended but is still offered. Since USPS International First Class mail does not have insurance or tracking available you will assume all risk and we will not replace or refund any orders shipped via this method. Orders too large to ship directly from here normally are taken to the Post Office once every week. Any questions about shipping problems on checkout or shipping in general can be directed to: Shipping@Triodestore.com. We do not charge your credit card until your order is packed for shipping. We do not share customer information with other merchants, telemarketers, spammers, junk mailers, etc. We despise telemarketers and spammers at least as much as you do! If you run a business relating to tube amplifiers, we may refer customers to you (with your permission, of course). Triode Electronics regrets the passing of its long time employee and good friend Mike "Mondo" Kralovic. Click here to read his obituary.